Feel free to ask us anything about your property in Istanbul. Renting, cleaning, maintenance, or technical support — whatever it is, fill out the form, and our customer reps will get back to you ASAP.
It's quite simple actually — after every cleaning, check-in, or maintenance task, we instantly send photos and short videos of your home via WhatsApp. So while having your morning coffee in Germany, you can see the spotless state of your home in Istanbul right from your phone. We don't do anything without asking you; you are informed at every step.
Yes, that is exactly what we do. We create your Airbnb profile, take professional photos, and dynamically adjust prices based on the season. We welcome the guest when they arrive and clean up when they leave. We also guide you on bill tracking, dues payments, and necessary official declarations. In short, you just track the rent hitting your account, and we handle the rest.
We intervene immediately — literally immediately. We have our own contracted plumbers and electricians who are there within hours in emergencies. We identify the problem, report it to you with photos, and have it repaired after getting your approval. Even if there's a flood at midnight, our phones are on. While you sleep, we will have solved the problem and dried your house by morning.
We welcome them in person. When the guest arrives at the door, our smiling team is waiting for them. We give them a room-by-room tour of the house — where the Wi-Fi password is, how the washing machine works, what they need to do for hot water, we explain it all. We provide information on nearby markets, restaurants, and transportation. At checkout, we make an appointment, collect the key, quickly inspect the house, and let you know instantly if there's an issue. We speak both Turkish and English, so your foreign guests feel comfortable too.
At every guest turnover, we collect the used sheets, linens, and towels. We wash them at high temperatures in our own laundry facility, iron them, and fold them. Then we make the beds like a hotel and arrange the towels beautifully. If something is worn or faded, we replace it with our own spare sets; your guest will never encounter an old or dirty sheet. This detail might seem small, but it's one of the easiest ways to get a 5-star review.
Fresh & Spotless is a professional partner handling the cleaning, guest management, and technical maintenance of short-term rental properties in Istanbul for expat homeowners and foreign investors.